Frequently Asked Questions
How long is the order processing time?
Order processing usually takes 1-2 days depending upon the availability of the order and serviceable region.
How do I make an exchange?
What kinds of payment methods do you accept?
As of now, we are only accepting Cash on Delivery order. However, if you want to place a prepaid order kindly ping us on our Instagram handle @incensecreations or email us at incensecreations@gmail.com.
What is the difference between Eau de Parfum(EDP), Eau de Toilette(EDT) and Cologne?
EDP's are more concentrated in raw materials and therefore more intense than the EDT, the eau de parfum (EDP) is perfect for your daily life. It will stick to your skin almost a day, and be noteworthy by its delicacy. The eau de toilette is more concentrated, and commonly found in perfumeries. Its light wake stays on your skin about half a day, while it varies from skin to skin. It depends of course on the quantity of perfume sprayed… Cologne is a very light fragrance, generally simple and for both women and men. That is we wear in summer or to make sport. EDC are often made of citrus fruits, which explain the tonic side of the fragrances that belong to the citrus olfactory family.
What makes our Apparel Perfumes different from general EDP, EDT and Cologne?
We have formulated our perfumes in a special way to ensure best results when sprayed appropriately over your clothes. This way, we can keep chemicals away from our skin and enjoy the best of perfume luxury.